contact us

Haas Factory Outlet-Champions HFO


A Division of Champions Machine Tool


1151 E. Cypresswood
Spring, TX 77373
Tel: (281) 355-9220
Fax: (281) 353-3299 support@championscnc.com
 
Champions HFO
A Division of Champions Machine Tool
Service Request

PLEASE GO TO WWW.CHAMPIONSCNC.COM FOR ALL REQUESTS!

CUSTOMER INFORMATION

Company Information
Company *
City
Address (Line 1)
Address (Line 2)
State
Zip
Contact Information
First Name *
Last Name *
Phone *
Email
Fax
Service Information
Model Number
serial Number
Problem/Service Description*
Machine Status
 Up 
Purchase Order Number
Email: service@championscnc.com
Fax: (281) 353-3299
Please upload a purchase order with this service request, or fax or email a copy using the contact information provided on this page. Please include the PO number, name, and contact information of the person authorizing the purchase order.
Upload Purchase Order
Authorization
First Name
Last Name
Phone
Email
Purchase must be signed and received prior to scheduling. Purchase orders may be submitted with this form, faxed, or emailed to the address above.

Website requests are processed Monday-Friday, between 8:00AM and 3:30PM Central Time. Requests received after 3:30PM will be processed on the next business day. If there is a problem with your request you will be notified by phone at the number entered above.
 

Service Rates and Hours

Standard Service Hours & Rates

Standard Work Hours Monday through Friday, 8:00 AM to 6:00 PM
Standard Labor Rate $125/hour (3 hour minimum, plus one-way travel time)
Standard Travel Rate $75.00/hour

Non-Standard Rates & Hours

Monday through Friday after 6pm and Saturday
Non-Warranty $187.50/hour
Warranty $125.00/hour
Monday through Friday after 12am, Sunday and Holidays
Non-Warranty $250.00/hour
Warranty $187.50/hour

Payment Terms

Payment terms for all HFO service items are net 10 days from order or schedule placement.