Service Request | Haas Factory Outlet - A Division of Champions Machine Tool

Service Request

PLEASE GO TO WWW.CHAMPIONSCNC.COM FOR ALL REQUESTS!

CUSTOMER INFORMATION
Company Information
Company * City
Address (Line 1) Address (Line 2)
State Zip
Contact Information
First Name * Last Name *
Phone * Email
Fax
Service Information
Model Number serial Number
Problem/Service Description*
Machine Status Up Down
Purchase Order Number Email: service@championscnc.com Fax: (281) 353-3299
Please upload a purchase order with this service request, or fax or email a copy using the contact information provided on this page. Please include the PO number, name, and contact information of the person authorizing the purchase order.
Upload Purchase Order
Authorization
First Name Last Name
Phone Email
Purchase must be signed and received prior to scheduling. Purchase orders may be submitted with this form, faxed, or emailed to the address above. Website requests are processed Monday-Friday, between 8:00AM and 3:30PM Central Time. Requests received after 3:30PM will be processed on the next business day. If there is a problem with your request you will be notified by phone at the number entered above.

Standard Service Hours & Rates
Standard Work Hours	Monday through Friday, 8:00 AM to 6:00 PM
Standard Labor Rate	$125/hour (3 hour minimum, plus one-way travel time)
Standard Travel Rate	$75.00/hour
Non-Standard Rates & Hours
Monday through Friday after 6pm and Saturday
Non-Warranty	$187.50/hour
Warranty	$125.00/hour
Monday through Friday after 12am, Sunday and Holidays
Non-Warranty	$250.00/hour
Warranty	$187.50/hour
Payment Terms
Payment terms for all HFO service items are net 10 days from order or schedule placement.